About Us

Pladia is the product business incubated inside of Art Processors. Developed for the visitor attraction market, to transform the way visitors explore and interact. Pladia is a software suite designed to revolutionize visitor experiences by seamlessly blending physical and digital spaces.

Our innovative platform enables customers to build, guide, manage and improve on-site visitor experiences, creating engaging and personalized encounters for diverse audiences.

A little about the role…

We have a newly created role for a Growth Operations Lead to join our team in a role that will be performed remotely from Los Angeles or elsewhere in California. As we prepare for scale, this person will be responsible for core business operations for revenue-generation throughout the customer journey. This includes identifying growth opportunities and optimizing sales and marketing funnels to maximize return on spend across the functions.

The Growth Operations Lead will report directly into our Australian based CEO, and will support functional leaders to achieve revenue objectives. You will also be responsible for working closely with the broader Pladia team to ensure that the appropriate growth technology stack is deployed, growth analysis and reporting is standardized across the group, and market intelligence to make data-driven recommendations is available and harnessed.

This role will suit a generalist who is experienced across both sales and marketing operations, ideally gained within demonstrated early stage product environments.

You could be the one if you have…

• Proven experience in Sales and Marketing Operations, Business Development, or Growth-related roles, with a strong operational focus, ideally gained within demonstrated early stage SaaS or B2B environments

• Demonstrated success in creating and scaling sales and marketing enablement strategies, systems, and processes across cross-functional teams, including leadership and managing operational change

• Advanced analytical skills, with a strong track record of using quantitative analysis to optimize operating metrics, particularly in revenue generation

• A deep understanding of experimentation, combined with intellectual curiosity and a results-driven mindset to drive impact and innovation

• Strong written communication, presentation, and public speaking abilities, with a knack for clearly conveying complex ideas

• Experience working in agile software development environments

• Proven ability to work effectively with global, remote teams across multiple time zones and cultures. This role will primarily overlap with our Australian based team

What we offer

We promote a friendly, human work environment, providing you with the support, tools and resources to flourish in your role. You'll be able to draw on the support of a widely experienced team while pushing the boundaries of what's possible and delivering engaging experiences to some of the most innovative organizations in the world.

In addition to the above, you’ll be able to:

• Choose your company laptop (PC or Mac)

• Receive financial support to set up your home office

• Receive fortnightly financial allowances if working in a remote capacity

• Have access to generous paid leave and parental leave policies

• Have access to a range of benefits which support your well-being (e.g., Headspace, Health Coaching)

• Have access to an annual cultural institution stipend and paid subscriptions to Apple Music or Spotify

• Have access to materials and services provided by our partners, including Circle In and PFLAG

At Pladia, we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our customers. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills and creating an inclusive environment for all employees. We believe that the more inclusive we are, the better our work will be.

How to Apply

If you’re interested in an impactful role where you can ensure that our sales, marketing and operations processes are optimized for revenue generation and scale, we’d love to hear from you. The best way to do this is to apply via the link provided and we’ll be in touch once we’ve reviewed your application.

Base Salary Range: USD145 - 160K

We are a 2024 Circle Back Initiative Employer—we commit to respond to every applicant

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